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General Ordering Information - Pay Conveniently Through
PayPal:
(Visit
PayPal's Website - Click Here)
NEWS: PayPal no longer requires signup to process credit card
orders. Simply choose NOT to create a PayPal account at the time of
checkout and your order will be processed like any other checkout system
without having to sign up with PayPal.
We also gladly accept orders over the phone toll free
1-877-850-9589 (Tuesday ~ Friday 10 a.m. to 5 p.m. Saturday 10 a.m. to 2 p.m. PST).
We accept Visa, MasterCard, Discover, American Express, Money Orders, Cashier's
Check or Personal Check (Please allow 5-7 days for personal checks to clear
before shipment).U.S. Shipping Rates:
We ship via Priority Mail Monday ~ Friday.
Shipping and Handling is Determined at Checkout by Purchase
Total:
Order Total = $0 ~ $7.00 = $5.95
$7.01 ~ $50.00 = $11.95
$50.01 ~ $75.00 = $13.95
$75.01 ~ $100.00 = $14.95
$100.00 & Over = $16.95
Small Items:
Re-Ment, Fashion Avenue/Fashion Fever Fashions, and Kellys...
Please feel free to request a PayPal invoice via email to save on shipping at
Checkout.
Special Order Items:
Randall Craig RTW and Dressmaker Details Fashions...
Shipping Calculated by Weight and Destination. Please enter your State/Country
in the Comments Box at the bottom of the Special Ordering page.
International Customers:
Please email us with your order. If you use the PayPal Checkout,
we will email you with appropriate shipping options and rates.
Note * Due to chronic mail theft issues, Pink Ponytail does not ship to
Mexico
In addition to PayPal and major credit cards listed above, we accept
International Money Orders and Cashier's Checks (in U.S. funds). Please note,
you are responsible for any customs duties or fees on your purchase. I cannot
declare any item as a gift.
We at Pink Ponytail Presents want your Barbie® shopping experience with us to be
a pleasant one. As collectors ourselves, we understand the importance of
customer satisfaction.
All dolls are NRFB (Never Removed from Box) and in pristine condition unless
otherwise noted. We will package your dolls with utmost care to ensure that
they begin their journey to you safely. If, however your purchase(s) arrives in
damaged condition from poor handling during shipping, please let us know and we
will advise you how to proceed.
Feel free to call or e-mail [Click
Here] us anytime with questions or concerns you may have. We
look forward to seeing you again and again, whether it's in the shop or in our
online store.
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Preordering Instructions:
Please click the link below to go to our pre-order
form to place a pre-order.
[ Click Here To Place A Pre-Order ] |
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Special Orders
[ Click Here To
Place A Special Order ] |
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Layaways:
Layaway is available on orders
totaling $90.00 or more. A payment of on third the total amount of
purchase is due at the time of layaway with the balance due within 60
days. If the balance remains unpaid after the 60 days, the original
layaway payment is non-refundable and items are returned to
inventory.
[
Click Here For Other
Contact Options ]
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FAQ: What Do These Terms Mean?
Black Label™
Specially released dolls within the Collector line created uniquely for Adult
collectors.
Platinum Label™
Numbered Editions of less than 1,000 pieces worldwide, available at select
retailers.
Gold Label™
Numbered editions of 25,000 pieces worldwide or less, available at select
retailers.
Silver Label™
Keepsake dolls with no more than 50,000 pieces produced worldwide.
Pink Label™
An Invitation to collecting, available where Barbie® dolls are sold.
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